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Fast-Food Thinking

Who writes your menu? The menu you eat from? The menu you consume information from? The menu of daily choices you consider free will. The menu of breakthrough business insights that promise a leadership advantage? Is it clear by now it’s just multiple choice, mostly bad ones? Predetermined options that deliver for someone else — someone you pay with your money, time, physical & mental health, or your privacy? Does it concern you? Surely you’ve heard a version of “the menu is not the choices/the map is not the territory.” Yet the menu and map are increasingly controlled by consolidated gatekeepers that discourage mental or […]

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The Pebble Principle (Habits)

I started this brief a long time ago and then 2020 happened. Something reinforced by this year’s events is that aggressive pragmatism holds the line through trends, and through crisis. You hear a lot about “pivoting.” How many leaders are pivoting from one trend to another trend? There are moments that call for bold action but the pebble principle holds steady. Consistent, repeated small actions tend to generate the most returns. Often times the action is avoidance. Here are 3 favorites: Avoid trends — the amount of money and resources swallowed by well-marketed trends is staggering when weighed against value. Don’t be afraid to look […]

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Unpacking Transformation 2020, Part 2: 3-Card Monte

Humans are masterful at cobbling sketchy theory into saleable packages. The internet extends this capability at massive scale because everyone is drinking from the same information fountain. It’s a side-effect that vaulted the “on-message” strategy, an established favorite of White House press secretaries, to wider application in marketing. It can give the appearance of synchronized messaging even in the absence of direct or deliberate coordination. Pack behavior dominates.

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