A Good Primer for Leaders Critical Race Theory (CRT) is banned as a training doctrine in the US Federal gov’t. The pushback will be noisy & distorted (and the ban may be overturned). CRT is the mother of white privilege, equity, diversity & inclusion, racial-sensitivity, anti-racism, anti-bias, and every other go-to-market branding that shares this singular tenet: “The question is not ‘did racism take place?’ but ‘how did racism manifest in that situation?’” (–quoting DiAngelo) Here’s what this means for you. Waking up in the morning, your alarm clock is racist because time itself is racist and reliably showing up for your racist job is […]
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Debt: Knowledge, Financial, Technical, Operational, Emotional
In the meantime, I’d suggest the solution is empathy in its authentic form. Leaders need to shoulder responsibility for emotional debt and create mechanisms to pay it down. On the surface it sounds like a bailout. In reality it’s more like giving people a bucket and patch kit.
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Unpacking Transformation 2020, Part 9: Signal/Noise
As a leader it’s important to recognize that everyone is confronted with their own version of overload and are likely getting more noise than signal. The S/N ratio is one of many reasons why I argue that org-wide transformation, as a starting point, is fantasy. More on change and group dynamics here.
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Unpacking Transformation 2020, Part 8: Contradictions
Thought leaders have been selling an academic fantasy of digital transformation for decades. It doesn’t work. Here’s what does: stealthy, small scale initiatives that start with a wide berth. Determined non-conformists on a mission. Cross-pollinating, multidisciplinary teams of fewer that 5 people. Organic opt-in over forced buy-in. Controlled-environment R&D over spray & pray ‘org-wide.’
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Unpacking Transformation 2020, Part 7: A Framework For Discovery, Ignition & Growth
When it comes to change and transformation efforts I’m inclined toward an open-source ethos. In that spirit, I’m sharing my program. Here’s why.
Beginning with our first interaction it sets the stage for a discussion of the future, not the past. It opens up discovery. Not a fishing expedition for canned answers I think might open your checkbook.
Our first goal is to establish a rapport of mutual open-mindedness. Narrow-minded managers are hungry for use cases as a CYA mechanism. Receptive leaders aren’t.
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Resources: Leadership, Culture, Teams
These suggestions criss-cross important topics and disciplines always with an eye toward leadership and common-sense. I’ll add to this page occasionally. Drop me a line if anything sparks a question. Articles China and the Truth by Benjamin Ra in The Motley Fool It’s Time To Build by Marc Andreessen What 9/11 Taught Us About Leadership In A Crisis by Stanley McChrystal and Chris Fussell in NYTimes To Change The Way You Think, Change The Way You See by Adam Brandenburger in Harvard Business Review Turning Strategy Into Results by Donald Sull, Stefano Turconi, Charles Sull, and James Yoder in MIT Sloan Management Review Why Facts Don’t […]
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Unpacking Transformation 2020, Part 6: Cultures
Culture and relationships are the hardest part. You need to identify and develop willing lieutenants who can mobilize their people, evangelize a mindset of change, and gradually grant permission to their extended teams to evaluate and apply risk with high probability of paying dividends. Think ripple effect instead of tsunami.
Above all, recognize that culture is an output. If you want to change the culture, change the input.
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Unpacking Transformation 2020, Part 5: Context
Asking Better Questions: Context is micro by nature and doesn’t play well in the attention economy where prescription-based marketing has seconds to set a hook. Digital transformation marketing heralds one-size-fits-all imagery, easily packaged for change-weary leaders. Context, though, is the only way to discover all of the opportunities that lie before you. Simple, not easy.
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Unpacking Transformation 2020, Part 4: …The 22
Catch: the digital transformation narrative is stacked against you. 22: inaction is not an option. While the above example leans toward the extreme, it’s not uncommon. Bypassing the accepted narrative is the way forward. The mindset is so deeply entrenched that it demands a way around it in the same way a boulder demands water to flow around it. Be water.
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Unpacking Transformation 2020, Part 3: The Catch…
Resistance to change is a highly developed analog/mental muscle. We’ve been exercising it instinctively since childhood. Ask any parent about the impact of small changes to a child’s routine, and the resulting meltdown. Survival mechanisms and social conditioning are powerful – that’s why attempts at sweeping change end in catastrophe.
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